Metro Manila, Philippines


Arbcentrix Corporation is backed by the latest technologies which are carefully monitored and selected for each and every client.

  •  Located in Bonifacio Global City, Taguig, Metro Manila, Philippines
  • Located in a fast-growing business district
  • 24-7 operations
  • Fluent English speakers and communicators



  • Fully integrated computer and telephony
  • Flexible agent scripting
  • Automatic call distribution
  • Enhanced Interactive voice response support
  • In-house IT professionals on call 24/7
  • Database integration
  • Predictive dialing
  • Multiple simultaneous campaigns
  • Call reports
  • Call recording, monitoring coaching, mentoring
  • Agent text messaging


Data Transfer

  • Calls are recorded, batched, and processed
  • Receive information by secure web site download, FTP, and email

Business Continuity
We are equipped to ensure continued operations in case of power interruptions, equipment failure, and natural disasters.

  • Data backup process – All data will be backed up immediately with several storage devices.
  •  Power blackout process – All pieces of critical electronic equipment have backup UPS, maintained for an up-time period of 5 minutes. The facility is connected to a shared redundant power grid with the high-rise building with a 2x 350 KVA backup generator.



 The company implements measures to avoid security breaches for its facilities through:

  • Data security network and IT infrastructure
  • 24/7 security preventing physical premise breach


Arbcentrix Corporation
24F BGC Corporate Center
30th St. Corner 11th Ave
Bonifacio Global City, Taguig, Metro Manila